Customer Service Management

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Customer Service Management

Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy.

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Matching Customer Service Management Colleges

Name
Drury University
Four or more years; Private not for profit; $20,500 average out-state tuition; $20,500 average in-state tuition
University of Wisconsin-Stout
Four or more years; Public; $14,394 average out-state tuition; $6,649 average in-state tuition
Bellevue University
Four or more years; Private not for profit; $6,240 average out-state tuition; $6,240 average in-state tuition
Central Oregon Community College
At least 2 but less than 4 years; Public; $7,416 average out-state tuition; $3,636 average in-state tuition
Catawba Valley Community College
At least 2 but less than 4 years; Public; $8,272 average out-state tuition; $2,128 average in-state tuition
Community College of Rhode Island
At least 2 but less than 4 years; Public; $9,496 average out-state tuition; $3,356 average in-state tuition
University of Dallas
Four or more years; Private not for profit; $29,325 average out-state tuition; $29,325 average in-state tuition

Customer Service Management Scholarships

Name Amount Deadline
Myron Brown Ludlow Scholarship $8,000 March 01, 2017
James Abbott Hoeven Jr. and Sr. Memorial Scholarship $4,000 March 01, 2017
FirstBank Scholars Award - CSU $3,500 March 01, 2017
Sharon Rose Miller Scholarship $3,000 March 10, 2017
Delano F. Scott Scholarship $2,550 March 01, 2017
Jerome C. Eppler Scholarship $2,500 March 01, 2017
Executive Council Outstanding Student Award - CSUF Up to $2,500 March 04, 2017
Scarlett Family Foundation Scholarship Up to $15,000 December 15, 2016
Naum Scholarship $2,500 February 18, 2017
Robert Hoag Rawlings Foundation Scholarship $2,000 March 03, 2017